About Us

About ESS Human Capital Management Services

Employer Support Services has been providing companies with human capital management solutions since 1996. ESS was started by John Ragsdale, an entrepreneur with a strong business background and a history of working with numerous service providers. John saw the need for quality HR and payroll regulatory solutions. While John is now retired, his passion and vision is carried on by his daughter-in-law Jennifer Ragsdale. Jennifer started working with ESS at its inception while still in college.  She has now worked in every aspect of the business and consulted with hundreds of clients over the years. 

While John was a pioneer in the HR outsourcing industry in the 1990’s, today Jennifer is leading the way as a new pioneer, ushering in the latest innovations to the industry. As compliance becomes standardized, her passion, and the new frontier of HR, is to help businesses recognize the distinct strategic advantages to having strong organizational health and providing a great employee experience.

Service, expertise, and technology have always been at the core of what we do

Of course, it also has to be simple for our clients. With this focus, we provide an integrated single-source solution for payroll, employee benefits, COBRA, time and attendance, applicant tracking, cafeteria plan, and workers’ compensation administration. Additionally, we provide tailored HR support services. Our focus allows our clients to have confidence in our comprehensive human capital management solutions for their specific needs.

See the Difference We Can Make


With a great team of motivated employees, we consistently deliver on our promise to provide the best in service. It is not just something we say. It is our passion for our clients to notice a difference.


With more than 20 years in business and armed with education, experience, certifications, and motivation, our staff executes at the highest level in payroll and HR every day. We are committed to knowing and delivering more.


In today’s business climate, technology is critical to efficient and accurate compliance. It is also a powerful tool for developing an engaged and performance driven workforce. Our world class technology is carefully put together with the best combination of simplicity and thoroughness.